Site and services are for U.S. residents only. We are always available to help you. Please get in touch with us either by telephone or online.
Telephone If you need help with your Ascensia® diabetes care product or want to find the store closest to you that sells our products, please call the Bayer Customer Service Help Line at 1-800-348-8100. We are available 24-hours-a-day, 7-days-a-week.
If you own an Ascensia® diabetes care product and have a question about insurance reimbursement or need help with a claim, please call the Help Line and let the representative know that you need assistance with reimbursement of testing supplies.
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If you have a question, you can simply email it to us by using the
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