Customer Service

Give us a call You and your patients can contact us by phone using our helpline at 1-800-348-8100, 24-hours a day, 7 days a week.

Being a Bayer customer means full service customer support when you need it – 24-hours a day, 7 days a week. You and your patients can contact us by phone using our helpline at 1-800-348-8100. If your issue is less urgent, you can email us using the Customer Care Form.

Here we provide product information that may help answer any questions from your patients. Each product's information is in Portable Document Format (PDF), which requires Adobe's Acrobat Reader.

Quick Test Guides

These Quick Test Guides will provide your patients with the basic information they need to test their blood glucose with either the CONTOUR^® or BREEZE^®2 meters:

CONTOUR®	English	Spanish
BREEZE®2	English	Spanish

Meter User Guides

If your patient has lost the user guide for a product or is unsure of messages and icons on their meter screen, they can download guides from here. Click on the appropriate link for both English and Spanish instructions.

CONTOUR®	English	Spanish
BREEZE®2	English	Spanish
Original CONTOUR®	English	Spanish
BREEZE®	English	Spanish
DEX® 2	English	Spanish
ELITE®	English	Spanish
ELITE® XL	English	Spanish

Bayer Easy C.A.R.E When patients join the Bayer Easy C.A.R.E. program they enjoy exclusive benefits for meter users. Visit the Bayer Easy C.A.R.E website to learn more.