Customer Service

Are you ready to call us? To better serve you, please have the following handy before you call 1-800-348-8100: • Your meter • Your test strips • Your control solution

Being a Bayer customer means full service customer support when you need it – 24hours a day, seven days a week. You can contact us by phone using our helpline at 1-800-348-8100. If your issue is less urgent, you can email us using the Customer Care Form.

Here we’ve provided links and downloads to other items that may help answer any questions you may have. At Bayer, we are here to help make your life with diabetes simpler.

Each product's information is in Portable Document Format (PDF). You will need Adobe Acrobat Reader to view.

Quick Test Guides

These Quick Test Guides provide the basic information you need to test your blood glucose with either the CONTOUR^® or BREEZE^®2 meters:

CONTOUR®	English	Spanish
BREEZE®2	English	Spanish

Meter User Guides

If you have lost the user guide for a product, you can download it from here. Click on the appropriate link for both English and Spanish instructions.

CONTOUR®	English	Spanish
BREEZE®2	English	Spanish
Original CONTOUR® (meter discontinued):	English	Spanish
Original BREEZE® (meter discontinued):	English	Spanish
DEX® 2 (meter discontinued):	English	Spanish
ELITE® (meter discontinued):	English	Spanish
ELITE® XL (meter discontinued):	English	Spanish

Bayer Easy C.A.R.E Join the Bayer Easy C.A.R.E. program and enjoy exclusive benefits for meter users. Visit the Bayer Easy C.A.R.E website to learn more.